CONTACT US

CONTACT US

Thank you for visiting Giftshomie.

If you have questions about a product, your order, payment, delivery, return, or refund, please contact our customer service team. We will respond as soon as reasonably possible during business days.

To help us assist you efficiently, please include:

  • Your order number, if applicable;

  • The email address used to place the order;

  • The name or URL of the product concerned; and

  • A clear description of your question or issue.

For damaged, defective, incorrect, or incomplete items, please also provide clear photographs or videos showing the issue.

CUSTOMER SERVICE

Customer Service Email:

service@infinfx.com

Business Contact Telephone:

+852 2368 8511

Please note that telephone availability may be limited. For order-specific questions and requests requiring supporting documents, email is the preferred contact method.

RETURNS

Do not send products to our registered office without prior authorization.

If you need to request a return, contact service@infinfx.com first. After reviewing the request, our customer service team will provide the applicable return instructions and return address.

The Hong Kong registered office listed below is not the standard product return address.

COMPANY INFORMATION

Brand:

Giftshomie

Website:

https://www.giftshomie.com

Website Operator and Legal Business Name:

ORGEN TECHNOLOGY GROUP LIMITED

Registered Office:

RM 704, 7/F., TOWER A,
NEW MANDARIN PLAZA,
14 SCIENCE MUSEUM ROAD,
TSIM SHA TSUI, HONG KONG